The only times you'll be asked for a 2FA code is by online banking or our mobile app, never by a person.įor maximum protection, you can also turn on 2FA to be "always on" so you'll be asked for a code every single time you log in to Patelco Online™ and our Mobile App. Never share your code with anyone - Patelco will never call or text to ask for it. You can choose to receive that code via phone call, text, or email. This means that you may be asked for a code when you log in, in addition to your User ID and password. As an extra layer of protection for online banking and our Mobile App, we may require two-factor authentication (2FA) for some logins.
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